Cloud Hosted Desktop as a Service for Alpha Catering Equipment

The Client

Alpha Catering Equipment Pty Ltd has been a family owned and operated business since 1975 and has built a strong reputation as one of Sydney’s top premier shop fitting (fit out) suppliers. Headquarter in Penrith with remote offices around Australia and Asia. Alpha is one of the largest commercial kitchen showrooms in Western Sydney, displaying complete range of stainless steel benches and kitchen equipment from industry-leading suppliers.

Alpha supply equipment to many of Australia’s leading restaurants, clubs, cafes, casinos, hotels, take-away food outlets, bakeries’, butchers’ and schools and due to their complete satisfaction we have earn their respect and repeat business.

The management of Alpha had decided to rationalise their operating costs by consolidating the remote sites into a Cloud Solution. This presented Alpha with an opportunity to reassess their approach to delivering IT to their users and effectively reduce their carbon footprint.


IT SYS CLOUD SERVICES was selected to deliver a streamlined and efficient IT infrastructure. Following a highly successful Citrix XenApp pilot study to evaluate the potential benefits and savings of the technology, a full XenApp server farm was implemented, delivering a published desktop to the user base.

Alpha users access all critical business applications, including Exchange, file shares and their line of business applications, via the XenApp desktop. The usage of Citrix® technology allows users to access the information they require from any location, increasing productivity, saving the company time and money.

The setup of the Citrix server farm also had a positive effect on the environment. Through the use of thin clients, which use far less power in comparison to the PC’s they were using, Alpha were able to significantly reduce their carbon footprint. Also, the company used their working and energy based cost savings to invest in an IP telephony solution, minimising power and cabling requirements to each desk.

Success and Company Benefit

The Citrix roll out project is now being evaluated for the Alpha overseas sites in the Asia to deliver cost-effective remote access.

By centralising the IT and delivering applications via Hosted Cloud Desktop as a Service Citrix technology, Alpha immediately reduced the costs associated with supporting, managing and powering the desktop estate.

In addition, the speed with which applications are delivered, devices power on and boot-up means that users are more productive in comparison.

Terry Peikos, Managing Director for Alpha comments, “By implementing the Cloud DaaS solution we now have a platform that is easy to manage, with desktops and applications rolled out across the business very fast. It is a solution that gives our business a cutting edge and reduces our influence on the environment.”

Technical Solution

  • Citrix XenApp
  • Citrix Netscaler
  • HP 3PAR
  • VMware Vsphere