It just went great. The technical engineer that IT SYS assigned to our project was amazing. He knew the systems inside and out, was very good as explaining how things work, and was always willing to answer any questions that I had. By the time we went live, I knew more about the new system then I had about the old ones.
As IT SYS has grown into one of the largest ICT providers in Sydney, we’ve aligned ourselves with the industry’s leading technology IT Vendors and distributors. Our customer’s challenges frequently require solutions from more than one distributor, so we partner with strategic IT vendors whose technologies will help make them more successful. Today our partners comprise technology innovators with strong market presence and long-term, sustainable business strength, including (but not limited to):
IT SYS is the leading IT Support company servicing Sydney and the rest of the Australia. IT SYS’s experienced team of service desk and networking provides efficient, fast, and reliable IT support for desktops, printers, servers and networking devices. Experience the IT SYS difference and grow with us as your IT requirements become more complex. We understand businesses of your size. As we build a long-term relationship, you will find us like a reliable and trusted IT Support partner.
We retain a 98% agreement renewal rate in comparison to an outsourcing industry average of 75%. This is proof of our promise to provide our customers with remarkable service and long-term stability.
We provide an extensive, flexible solution, tailored to the requirements of our customers. Our clients do not require various providers managing their IT. Instead, they have a single point of accountability for all their Technology problems.
Our clients can focus on accelerating the delivery of critical initiatives to achieve strategic advantage in their own markets. IT SYS is an expert in managing IT systems; we exclude the need for our customers to spend time with the everyday distractions of poor systems availability and stability.
Within the first two to five months of outsourcing with IT SYS, our customers realise significant increases in their overall systems stability. We also offer exceptional 24/7 support. In fact, almost 70% of all issues are resolved by our Support Center while the client is still on the phone. This translates to efficiency, productivity, and sustainability for our customers.
Providing Businesses with a solution at an affordable price and excellent service.
IT SYS offers a complete range of Professional Services, Hosted Cloud, Consulting, and networking to a huge range of global customers, in an environment that is designed to host our client’s Data, Network and IT infrastructure needs.